faqs
CocoCandle coconut shell bowls are made from natural coconut husks and are crafted by skilled artisans. Because we harvest and then hand wash each coconut, all our dishes vary slightly, but that’s an important part of their natural beauty.
Every coconut that made your bowls is hand cleaned, hand sanded and polished, so no two CocoCandles coconut shell bowls will ever look identical. It’s a good thing because this means our products are made from natural materials instead of mass-produced plastic.
While each coconut cup is unique in shape and size, the dimensions of cups are generally between 8-10cm with a height between 6.5-7.5cm.
Ensure your wick is kept clean after each burn. Trim the wick to ¼ inch before lighting your candle, this will reduce the release of soot.
Yes. Trim the wick to ¼ inch before lighting your candle.
We accept AfterPay, PayPal, and credit cards.
We use Australia Post, Local and International Couriers to deliver orders.
We ship to Australia wide and New Zealand.
We process orders within 24-48 hours with wholesales between 2-5 days.
Please email us at sales@cococandles.com.au with your order number explaining your request to cancel or return.
Please email us at sales@cococandles.com.au with your order number along with pictures of the damaged item(s).
Flat rate $20 Australia-wide.
We require a minimum of 20 units for wholesale orders.
Have another question?
Contact Us
